TOOLSORT

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Platform for water and sanitation providers

Management that flows.
Decisions that transform.

From meter reading to reporting, the same information flows through operations. The TOOLSORT Saneamento POC already runs traceable billing calculations, collections, customer service and field workflows for public utilities and concessionaires.

TOOLSORT since 2016POC with synthetic dataIntegrated processesAuditable rules
Data flows in the TOOLSORT Saneamento platform
Illustrative view · synthetic dataTS
Integrated operations

Billing center

BillingR$ 5,82 mi+3,8%
Connections28.42099,97%
Alerts083 critical
Billing trendLast 6 months
6product domains
in one integrated view
28 milbills processed
in the POC synthetic dataset
2,13 sfor the full cycle
in a local benchmark
POCexecutable workflows
with real API and database
What we can demonstrate today

Real POC workflows.
Decisions backed by evidence.

The scenarios use synthetic data but run real rules, APIs and database operations. Every step can be traced, checked and explained.

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An explainable bill

The POC preserves tariff, effective period, brackets and bill components. Rebilling reconstructs the historical account and rule, recording the reason and difference.

Executable calculation and rebilling

Reconciled revenue

Bank returns are checked against remittances. Settlements, partial payments and counter corrections leave an audit trail; the receivables report flags discrepancies down to the cent.

Collections and reconciliation in the POC

Fieldwork with context

Meter reading loads carry parameters and history into the field. Validation works offline and synchronization handles retries and device conflicts.

Offline workflow proven in the POC

Each utility in its own space

Permissions combine action and organization. Composite database keys prevent cross-utility links, while export supports data portability.

Isolation and export tested

Local benchmark with 28,000 synthetic connections: includes database reads, calculation and bill writes. Production performance depends on infrastructure, actual data and integrations.

Experience that supports innovation

A new vertical.
A journey that began in 2016.

TOOLSORT Soluções Corporativas was founded with a clear purpose: to make complex operations more organized, traceable and efficient through technology.

From asset management, tool rooms and warehouses to software implementation and specialized support, we built expertise in environments that cannot stop. TOOLSORT Saneamento brings this DNA to the commercial and operational management of essential services.

Discover TOOLSORT’s story
DNA TOOLSORTTechnology for real-world operations.
TS

Operations at the center

Software designed to organize real routines, responsibilities and everyday decisions.

Control and traceability

Experience in assets, inventories, movements and real-time information.

Technology that follows the process

Hands-on implementation, maintenance and support that turn technology into operational results.

TOOLSORT Saneamento does not start from scratch: it grows from a Brazilian software company that understands processes, implementation and support.

One platform, six domains

From the meter to revenue collection,
everything connected.

A modular architecture that can be implemented in stages without creating new information silos.

01

Commercial

Technical and commercial records, consumption and billing with versioned rules and a complete calculation history.

  • Connections, units and meters
  • Tariffs and consumption validation
  • Rebilling and issuance
02

Revenue

Collection, reconciliation, installments, debt recovery and credit management.

  • PIX, banks and settlements
  • Charges and negotiation
  • Delinquency and outstanding debt
03

Field

Meter reading, simultaneous printing, re-registration and work orders prepared for offline operation.

  • Routes, photos and GPS
  • Evidence and checklists
  • Secure synchronization
04

Citizen

In-person and digital service sharing the complete history of each customer unit.

  • Portal and app
  • Requests and protocols
  • Kiosk and chatbot
05

Operations

Team planning, service execution, water treatment plant management and service-level monitoring.

  • Orders and routing
  • Team productivity
  • Water treatment processes
06

Intelligence

Commercial and operational indicators, SINISA, alerts and AI-assisted analysis.

  • BI and indicators
  • Anomaly detection
  • Data for SINISA
Transparent product status

From technical proof to deployment.

The POC demonstrates rules and integrated journeys. Each utility deployment requires validation of local regulations, bank agreements, data and devices.

Proven in the POC

Core and journeys

Calculation, historical records, rebilling, collections, responsive citizen portal, reports, utility isolation and offline synchronization in synthetic scenarios.

In progress

Local fit and operations

Tariff rule matrix, migration of a real legacy database, bank certification, complete screen experience and operational environment readiness.

On the roadmap

Devices and expansion

Native apps, thermal printing, specific integrations and other capabilities require implementation and validation in each utility environment.

Continuous information flow

Data that follows operations in real time.

Each record is created once and moves through the process with consistency, context and clear accountability.

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  1. 01Meter readingField work, photos, GPS and synchronization
  2. 02BillingTariff rules and automated validation
  3. 03CollectionPIX, banks and reconciliation
  4. 04IntelligenceIndicators, alerts and auditing
Synthetic calculation exampleR$ 288,55Value calculated and stored without discrepancies
Decimal validation approved
Local benchmark · synthetic dataset2,13 s28,000 bills · full cycle
Engineering for essential services

Accuracy where
every cent matters.

The tariff engine handles monetary values with end-to-end decimal precision, preserving the applied rule and every step in the bill composition.

Tariff tables versioned by effective dateExplicit parameters for ambiguous rulesCalculation history available for auditingData export and reversibility
Trust by design

Security, continuity
and traceability.

Public-service operations require transparency. Data protection and evidence of every action are part of the solution design.

01

Role-based access

Granular permissions and separation of responsibilities by role.

02

Audit trail

User, date, context and change records for critical actions.

03

Data protection

Privacy principles and controls aligned with Brazil’s LGPD.

04

Continuity

Backup, recovery and separate staging and production environments.

Discover TOOLSORT Saneamento

Every bill explainable.
Every process traceable.

Talk to the TOOLSORT team and see the POC-validated tariff engine in a complete demonstration scenario.

Request a presentation

Tell us about your operation. The TOOLSORT team will contact you to schedule a demonstration.

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(31) 2517-7308